Privacy Policy

Overview

At Neelsol Technologies, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our services, website, and digital solutions.

This policy applies to all services provided by Neelsol Technologies, including our cloud technologies, cybersecurity solutions, data analytics services, AI solutions, and DevOps consulting.

Information We Collect

Personal Information

We may collect the following types of personal information:

• Contact information (name, email address, phone number)
• Business information (company name, job title, industry)
• Communication preferences
• Project requirements and technical specifications
• Billing and payment information (when applicable)

Technical Information

We automatically collect certain technical information when you visit our website:

• IP address and location data
• Browser type and version
• Device information
• Website usage patterns and analytics
• Cookies and similar tracking technologies

How We Use Your Information

We use your information for the following purposes:

• Providing and improving our services
• Communicating with you about projects and updates
• Customizing your experience with our solutions
• Processing payments and managing accounts
• Analyzing website usage to improve functionality
• Sending relevant marketing communications (with your consent)
• Complying with legal obligations
• Protecting against fraud and security threats

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in delivering our services
• Legal Requirements: When required by law or to protect our legal rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: When you explicitly consent to such sharing

Data Security

We implement robust security measures to protect your information:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication protocols
• Secure cloud infrastructure and backup systems
• Employee training on data protection practices
• Compliance with industry security standards

While we strive to protect your information, no method of transmission over the internet is 100% secure. We encourage you to take steps to protect your own information as well.

Your Rights

You have the following rights regarding your personal information:

• Access: Request access to your personal data
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Request a copy of your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Restriction: Request restrictions on processing your data

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand website usage
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Provide relevant content and advertisements

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect website functionality.

Data Retention

We retain your personal information only for as long as necessary to:

• Fulfill the purposes for which it was collected
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain business records as required

When data is no longer needed, we securely delete or anonymize it in accordance with our data retention policies.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Updating the "Last Updated" date below

We encourage you to review this policy periodically to stay informed about how we protect your information.